Heather Pack, LPC

Heather Pack is a Licensed Professional Counselor (LPC) with 15 years of experience in school counseling, mental health, and substance abuse settings. She practices with a down-to-earth style and focuses on helping people manage stress, anxiety, depression, addiction, and the fallout of trauma. Heather aims to make therapy approachable for people juggling busy lives or limited transportation options.

Her background includes running addiction treatment programs and offering case management for people with severe mental illness. That mix of roles gave her practical skills for supporting coping, relapse prevention, and everyday functioning. She has worked with hundreds of clients and draws on those real-world experiences in sessions.

Heather uses cognitive behavioral techniques alongside client-centered and mindfulness approaches to help people change unhelpful thinking and build new habits. She also incorporates elements of dialectical behavior therapy and hypnotherapy when those fit a person’s goals. Sessions are focused, collaborative, and aimed at concrete change.

Many people seek her help for relationship strain, parenting stress, intimacy concerns, and caregiving burdens. She also supports those facing life transitions, burnout, compassion fatigue, and challenges related to identity and sexuality. Heather emphasizes practical strategies that can be practiced between sessions.

Heather currently works in West Virginia and offers online care for people who prefer remote sessions. She communicates in English and brings a curious, active approach to learning about each person’s story. Her style is straightforward, warm, and goal-oriented.

How CBT, client-centered work, and DBT translate to online care

Heather commonly uses cognitive behavioral methods to help people notice and change unhelpful thoughts and behaviors; this approach suits issues like anxiety, depression, and coping with life changes. Client-centered work focuses on listening and building a respectful, collaborative relationship so clients feel heard and understood. Dialectical behavior therapy (DBT) provides concrete skills for emotion regulation, distress tolerance, and improving interpersonal effectiveness, which can help with impulsive behavior, intense emotions, and relationship strain.

Choosing the right approach is collaborative. Heather will discuss options with each person, match techniques to goals, and adjust the plan as progress unfolds. That means trying a strategy in session, checking what helps, and shifting focus when needed so therapy stays practical and relevant.

Online therapy here is offered by licensed professionals using video calls, phone sessions, live chat, and text-based messaging. Video calls are useful for face-to-face interaction and working through exercises together. Phone sessions can fit a short break at work or when bandwidth is limited. Live chat and text messaging allow ongoing check-ins, brief coaching, or notes between longer sessions. These options make it easier to fit therapy into a busy life and to keep momentum between appointments.