Diandra Ortiz, LMHC

Diandra Ortiz is a licensed mental health counselor who focuses on practical, goal-oriented therapy. She uses clear techniques to help people manage anxiety, cope with stress, and address addictions. Diandra speaks English and Spanish and meets people where they are to start honest, focused work. Her sessions emphasize Cognitive Behavioral Therapy, along with Acceptance and Commitment Therapy and client-centered approaches. She helps people notice unhelpful thoughts, try new behaviors, and align daily choices with personal values. These methods are used to address mood concerns such as depression and bipolar symptoms, panic, and social anxiety. Diandra also brings skills from Dialectical Behavior Therapy and Emotionally-Focused Therapy into the room when they fit a person's needs. That can mean teaching distress tolerance and emotion regulation tools, or helping someone map relationship patterns and improve communication. Practical skills and short exercises are common parts of sessions. She has five years of clinical experience working with issues including grief, intimacy-related problems, eating and sleeping concerns, and life transitions. Additional focuses include codependency, substance and process addictions, immigration-related stress, and questions about life purpose. People can expect straightforward, culturally aware care that respects identity and background. Diandra aims to support people in building resilience, strengthening self-love, and making concrete changes that feel manageable day to day.

Evidence-based approaches for online care

Diandra commonly uses Cognitive Behavioral Therapy and Acceptance and Commitment Therapy in online sessions. CBT focuses on identifying unhelpful thoughts and testing new behaviors to reduce anxiety and improve mood. ACT helps people clarify values and take meaningful action, which can be useful for coping with life changes and addictive patterns.

She also draws on client-centered principles to keep sessions person-focused and responsive. That means the work is collaborative - the therapist and person decide together which tools to try based on goals and what feels most helpful. Finding the right approach is part of the process and may shift over time as needs change.

Online formats include video calls, phone sessions, live chat, and text-based messaging. Video sessions are useful for deeper therapeutic work and nonverbal cues. Phone sessions can fit into a lunch break or require less bandwidth. Live chat and text messaging allow shorter check-ins, on-the-go reflection, and written prompts to practice skills between sessions. These options aim to make therapy more flexible and easier to fit into daily life.